Returns

CUSTOMER GUARANTEE

Nano Bella guarantees the quality of any product which carries the Nano Bella name and certifies that the products we manufacture meet high standards of freshness and purity for customer use. We are confident that you will find our products satisfactory in every way. We stand behind the quality of our products and guarantee your satisfaction. However, if for any reason, you are not completely satisfied with any Nano Bella product purchased from www.nanobella.com, we offer an exchange or a refund (excluding shipping charges). Simply request a refund from Nano Bella within sixty (60) days from your receipt of the product by contacting our Customer Support Department at support@nanobella.com. This guarantee is limited only by the terms of certain specific warranties attached to or packaged with certain products and does not apply to any product intentionally damaged or misused. This satisfaction guarantee does not apply to Distributor purchases for stock or inventory.

RETURNS

You may return items by contacting the company by email at returns@nanobella.com. Detailed information on returns handling can also be obtained on the Site at https://nanobella.com/pages/returns, or contact us as described in the “Contact Us” section, below, and we will be happy to assist you. All returns require prior authorization from Nano Bella.

DAMAGE DUE TO FREIGHT OR SHIPPING

All of our products are tested for quality, and all shipments are carefully inspected before leaving the warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product.